Fraud & financial crime governance advisory.
Quantify exposure, implement controls architecture, stabilise dispute recovery, and establish incident oversight—without commercial drag.
Loss segmentation, failure-mode mapping, and governance baselining.
Evidence standards, QA gates, and recovery performance stabilisation.
Monitoring thresholds, escalation triggers, and reporting cadence.
- Qualifications
- International Compliance Association (ICA)
- Advanced Certificate (Level 5): AML; Managing Fraud
- Operating model
- Second-line informed
- Governance-grade outputs for institutional scrutiny.
- Focus
- Payments & digital platforms
- Disputes, scam exposure, and control architecture.
- Deliverable
- Board-ready roadmap
- Prioritised sequencing, KPIs, and oversight cadence.
Services
Engagements designed for speed, clarity, and execution.
Independent, board-ready assessment of fraud exposure, loss drivers, control effectiveness, and structural risk designed to establish a quantified governance baseline.
Implementation-focused design and calibration of fraud control architecture, alert frameworks, and performance oversight models.
Implementation-focused redesign of dispute operations, evidence standards, and recovery governance to stabilise win rates and reduce preventable loss.
Case studies
Redacted examples showing approach and outcomes.
Strategic redesign of dispute governance, performance oversight, and evidence architecture to stabilise recovery ratios and reduce partner scrutiny in a high-risk CNP environment.
Operational redesign of dispute recovery workflows to stabilise representment performance, enforce evidence consistency, and introduce deadline‑controlled execution under volume pressure.
Insights
Practical notes on fraud risk governance, disputes, and controls.
An examination of issuer decision dynamics, cognitive load, and interpretive friction explaining why technically complete evidence often fails to persuade.
A governance-based framework for designing issuer-facing evidence architecture that reduces preventable loss, stabilises recovery performance, and improves institutional defensibility.